Golf Putting – Frequently Asked Questions
Below is a list of questions that you might find helpful. If your question is not on the list,
email us at admin@golfputtingonline.com and we will help you.
Products are dispatched within 24 working hours of payment receipt
Electronic products are delivered after the payment is received
Delivery times are as follows:-
UK – 1 to 3 working days
US / Canada – 5 to 10 working days
Europe – 2 to 6 working days
Rest of the world – 5 to 20 days depending upon the country
Electronic products are delivered after the payment is received
Delivery times are as follows:-
UK – 1 to 3 working days
US / Canada – 5 to 10 working days
Europe – 2 to 6 working days
Rest of the world – 5 to 20 days depending upon the country
An electronic invoice will be emailed to you when your payment is received.
If you cannot see the invoice from us in your inbox, check your Junk/Spam folder.
If you cannot see the invoice from us in your inbox, check your Junk/Spam folder.
Please try the following steps and hopefully this will help
1. Wipe the DVD with a damp cloth and then dry it thoroughly
2. Try it on another player – perhaps at a friends. If this works then it’s probably an issue with your DVD player and not the actual DVD
3. Try cleaning the heads on your DVD player.
If none of the above works, please let us know and we will exchange it for you. You will find our postal address on Contact Us page
1. Wipe the DVD with a damp cloth and then dry it thoroughly
2. Try it on another player – perhaps at a friends. If this works then it’s probably an issue with your DVD player and not the actual DVD
3. Try cleaning the heads on your DVD player.
If none of the above works, please let us know and we will exchange it for you. You will find our postal address on Contact Us page
The most common factor is the internet connection. If it’s slower than the bandwidth of the video lesson, the streaming will be “jerky”. Also other reasons like network traffic jams, a slow computer, and a noisy connection.
If the video is “jerky” you will have to wait for the entire file to download (just pause the video). This only needs to be done once. It should not repeat the second time.
If the video is “jerky” you will have to wait for the entire file to download (just pause the video). This only needs to be done once. It should not repeat the second time.
Locate your zip folder, double click or right click and choose to extract the files option.
It will depend what Operating system you have.
If you don’t have zip program you need to download it.
If you are a PC user – you can download Win Zip 30 days Free Trial
If you are a Mac user – you can download Stuffit-Expander for Free
It will depend what Operating system you have.
If you don’t have zip program you need to download it.
If you are a PC user – you can download Win Zip 30 days Free Trial
If you are a Mac user – you can download Stuffit-Expander for Free
1. If you are a Mac user – we recommend to download Free Quick Time PLayer
Once quick time player is installed on your machine, to play your video lesson, right click on the video file and choose open in Quick Time Player
2. If you are a PC user – we recommend to watch video lessons in either Windows Media Player that is part of MS Windows or download Free VLC Player
Once VLC player is downloaded and installed on your PC, right click on a video lesson file and choose, open with VLC player
Once quick time player is installed on your machine, to play your video lesson, right click on the video file and choose open in Quick Time Player
2. If you are a PC user – we recommend to watch video lessons in either Windows Media Player that is part of MS Windows or download Free VLC Player
Once VLC player is downloaded and installed on your PC, right click on a video lesson file and choose, open with VLC player
1.Download all the files first
2. Open iTunes on your computer
3. Import all the lessons using File/Add to Library (there is more than one way to import your video files)
4. Connect your iPhone/iPod to your computer
5. Sink the contents of your iTunes with your iPhone/iPod and all newly added video files will be imported to your iPhone/iPod
6. If you need more assistance, google “how do I add video files to itunes” – there is loads of information out there!
Good luck!
2. Open iTunes on your computer
3. Import all the lessons using File/Add to Library (there is more than one way to import your video files)
4. Connect your iPhone/iPod to your computer
5. Sink the contents of your iTunes with your iPhone/iPod and all newly added video files will be imported to your iPhone/iPod
6. If you need more assistance, google “how do I add video files to itunes” – there is loads of information out there!
Good luck!
Your personal information is held on secure servers and all data transmissions are encrypted
We do not sell, exchange or pass any of your personal details to other companies
For more information please see our Privacy Policy
We do not sell, exchange or pass any of your personal details to other companies
For more information please see our Privacy Policy
We offer 365 days money back guarantee. If you are not happy with the quality or content of one of our products, firstly please drop us a line via the contact us page - we want to know what problems our customers have so we can fix them. If we can’t resolve the issue, we will give you a refund.
For more information please see our Terms and Conditions
For more information please see our Terms and Conditions
See the About Us section for a full list of Maurice’s credentials. He is an Advanced PGA Golf Professional and has been teaching for well over ten years. His teaching style is fresh, engaging and relaxed, but above all Maurice loves golf and that comes across in all of his lessons. If you want to receive more information about Maurice, Tim and Leanne, we suggest you subscribe to 7 FREE video lessons.
